Performance is less about who you have on the team, and more about how the team collaborates. Collaboration makes or breaks team performance. Collaboration is driven by every member feeling safe to express his ideas, questions and concerns, as well as taking risks, without fearing that he might be humiliated or penalized when making a mistake.
This is psychological safety, the most important determinant of individual and team performance.
Psychological safety improves performance at work
* sources
50%
more productivity
57%
workers more likely to collaborate
26%
greater skills preparedness
67%
higher probability for workers to apply newly learned skills
74%
less stress
29%
more satisfaction
27%
reduction in turnover
76%
more employee engagement
Low psychological safety undermines performance
- Low team morale
- Low problem solving
- Low engagement with customers
- Strong decline in productivity
- Poor employee retention
- Difficulty in recruiting new employees
- No innovation
Steps we help you take to foster psychological safety
-
step 1Measure the level of Psychological Safety using the Psychological Safety Scan. Start your journey by evaluating the current level of psychological safety in your organization, using this internationally validated survey. The resulting Psychological Safety Index mirrors where teams are in terms of inclusion and diversity, willingness to help, attitudes towards risk and failure, and open conversation.
-
step 2Discuss the results with the team, facilitate insight and action planning. Unpack the results in a dialogue with the team meant to help members acknowledge the current level of psychological safety, identify the team’s strengths, and determine areas for improvement.
-
step 3Help the team leaders to implement actions and build the necessary skills they need in order to foster a work environment where Psychological Safety can spring and develop
-
step 4Measure the progress and adjust the actions. Reevaluate the psychological safety levels periodically to assess the effectives of the implemented actions and adjust them accordingly.